the gardens nursing home springfield mo

Glendale Gardens Nursing & Rehab

Skilled Nursing Home Facilities
Missouri
Springfield Skilled Nursing Home Facilities

Contact Information

3535 East Cherokee
Springfield, MO 65809
Phone: (417) 889-9955
County: Greene

Nearby Hospitals

Mercy Hospital Springfield Type: Acute Care Hospitals Ownership: Voluntary non-profit - Private Has an ER: Yes	3 miles
Cox Medical Centers Type: Acute Care Hospitals Ownership: Voluntary non-profit - Private Has an ER: Yes	4 miles
Lakeland Behavioral Health System Type: Psychiatric Ownership: Proprietary Has an ER: Yes	5 miles
Perimeter Behavioral Hospital Of Springfield Type: Psychiatric Ownership: Proprietary Has an ER: No	6 miles

Photos

Reviews
Overall Rating 2.9 / 5.0 ★★★★★

Leigh Miller

★★★★★ 3 months ago

Do NOT send your loved ones here. It's very poorly run with untrained and uncaring staff. What a disaster. Want them to ring their call button for help for an hour b/c they are lying in feces and nobody comes? I doubt it. Awful. So disappointed and disgusted.
Valerie Gardner

★★★★★ 7 months ago

Our sister Vereen battled cancer. We needed to make the hard decision to where we had to place he in a facility to give her the end of life care. This was honestly one of the hardest decisions we ever needed to make especially with the Covid restrictions. The director informed me that when the time came, we could go in to be with her so she wouldn't be alone. I really needed to make sure after she passed to let all those people who are making this hard decision that we needed to do, to feel that Glendale Gardens "IS" the right choice for your loved ones. The staff of nurses there are top notch and the have the BIGGEST hearts to care for not only your loved one who will be there in their care, but also to help you in that time needed to say goodbye. I just want to thank the staff of Glendale Gardens for EVERYTHING they were able to do for Vereen and the family who was left behind in this hard time.You are all amazing and truly our heroes. Thank You
Dale Hampton

★★★★★ 8 months ago

Just give them a call. That will let you know how horrible this place is. Cause they dont answer. Either side of this place is just plain sad. They do not care for the people they have there. They do not help rehabilitate people. They make it impossible for someone to recover from anything. They throw them in a bed. And leave them. Its truely a SAD and HORRIBLE place for anyone to go. Wish i could give zero stars!!!
Maddie Mela

★★★★★ 3 months ago

Glendale Gardens Killed my Grandpa, We busted him out of the facility on a Tuesday after saying he was neglected and thought he was going to die there. He was dead Friday night. Horrible facially. Do NOT let Hospitals or yourself send your loved ones here.
Mfae

★★★★★ 10 months ago

DO NOT EVER SEND A LOVED ONE HERE!!! THEY WILL LEAVE THEIR PATIENTS TO DIE ON THE FLOOR. HORRIBLE, HORRIBLE STAFF. DISGUSTINGLY NEGLECTFUL AND TOXIC. BEWARE!

About Glendale Gardens Nursing & Rehab

General Information

Legal Business Name	N & R Of Springfield East LLC
Ownership Type	For profit - Limited Liability company
Changed Ownership In The Last 12 Months	No
First Accepted Medicare	October 28, 1991 (30 years)
Capacity	120
Average Residents	85.9
Percent Occupied	72%
Program Participation	Medicare and Medicaid
Resident And Family Councils	Resident
In Hospital	No
Continuing Care Retirement Community	No
Special Focus Facility	No
Auto Sprinkler System In Required Areas	Yes

Ratings for Glendale Gardens Nursing & Rehab

Glendale Gardens Nursing & Rehab was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings

Overall Ratings of Missouri Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

	Residents Affected
Severity of the Deficiency	Few	Some	Many
Immediate jeopardy to resident health or safety	J	K	L
Actual harm that is not immediate jeopardy	G	H	I
No actual harm with potential for more than minimal harm that is not immediate jeopardy	D	E	F
No actual harm with potential for minimal harm	A	B	C

May 8, 2019 - 3 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
E	Some	Potential for Harm	Complaint+Inspection	Quality of Life and Care Deficiencies: Provide appropriate treatment and care according to orders, resident's preferences and goals.
D	Few	Potential for Harm	Health Inspection	Resident Rights Deficiencies: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
D	Few	Potential for Harm	Health Inspection	Infection Control Deficiencies: Provide and implement an infection prevention and control program.
D	Few	Potential for Harm	Complaint+Inspection	Resident Rights Deficiencies: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Glendale Gardens Nursing & Rehab require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min	2hr
Reported	Expected
CNA

40min	40min
Reported	Expected
LPN

30min	20min
Reported	Expected
RN

3hr 25min	2hr 55min
Reported	Expected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

83.1%
83.1%
95.5%
95.5%
94.8%
96.1%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine

25.3%
30.2%
31.0%
42.5%
90.4%
94.1%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine

25.5%
19.4%
21.7%
28.3%
31.9%
48.1%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of low risk long-stay residents who lose control of their bowels or bladder

17.3%
13.2%
12.2%
12.0%
24.4%
19.5%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of long-stay residents who received an antianxiety or hypnotic medication

16.0%
22.7%
10.7%
18.0%
15.1%
18.5%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of long-stay residents whose ability to move independently worsened

18.8%
15.4%
8.2%
13.6%
14.7%
15.0%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of long-stay residents whose need for help with daily activities has increased

9.6%
10.2%
8.8%
6.0%
18.2%
14.0%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of long-stay residents who received an antipsychotic medication

5.1%
4.9%
0.0%
0.0%
8.5%
7.4%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of high risk long-stay residents with pressure ulcers

0.0%
1.8%
1.2%
0.0%
3.9%
6.1%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of long-stay residents who have depressive symptoms

1.4%
5.8%
5.6%
8.5%
5.4%
5.9%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of long-stay residents who lose too much weight

6.9%
6.3%
4.8%
4.6%
4.0%
3.4%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of long-stay residents experiencing one or more falls with major injury

4.7%
6.5%
2.5%
1.2%
3.5%
2.5%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of long-stay residents with a urinary tract infection

1.7%
0.0%
0.0%
0.0%
1.8%
1.6%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of long-stay residents with a catheter inserted and left in their bladder

0.0%
0.0%
0.0%
0.0%
0.1%
0.2%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

38.5%
45.3%
61.0%
67.6%
76.6%
83.7%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine

31.4%
31.4%
55.8%
55.8%
74.8%
82.6%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine

52.9%
59.9%
75.2%
79.1%
70.0%
69.0%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of short-stay residents who made improvements in function

0.0%
1.2%
2.3%
1.7%
2.2%
1.8%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 MO U.S.

Percentage of short-stay residents who newly received an antipsychotic medication